Repair and Maintenance

Multi Media Services maintains a staff of highly skilled, factory trained service technicians who provide on-site maintenance and repair service, and telephone user support.

As a factory authorized service center, we handle Warranty repairs and exchanges, non-warranty repairs of all types, and can troubleshoot all types of technical difficulties. We know that your equipment is important to you, and we take pride in each repair we complete. If at any time during the repair process you are in need of replacement equipment, MMS offers discounted rental rates. We can even pickup and deliver your repair!

Call our 24-hour Technical Assistance line any time for immediate response -
866-955-5536. Our knowledgeable technical staff can help with any AV question or problem.

Note: For non-warranty repairs, please refer to our Service Policies and Procedures. This explains the entire service procedure, and should be filled out prior to repair.

Maintenance Contracts

Manufacturers recommend routine preventative maintenance to maximize system performance, improve component reliability and extend the life of your product. Service and maintenance contracts protect your AV system investment with on-site diagnostic and field service support.

These agreements provide ongoing protection at the same level of service and reliability after manufacturers' warranty periods have expired.

Extended Warranties

To protect the investment of your AV equipment, we offer extended manufacturers warranties. These warranties cover the standard manufacturer warranty, with an additional one, two or three year extension. With an extended warranty you never have to worry about unexpected repair bills, simplifying your departmental budget.

For peace of mind, some manufacturers offer innovative service programs that can repair or replace your equipment within 24 hours or provide you with a loaner unit, should you ever have a problem.

For more information on these options, contact our sales team at 1-800-388-3748.

Service Policies
and Procedures